Saturday 16 February 2008

Making Way...

Well things are progressing and time is flying by, I have just booked the flights to go and see the boat out in La Rochelle in the final stage of build the idea being that I can take some pictures of the boat before she is fully assembled.

The manager from mailspeed ‘Billy’ contacted us over our comments from our last visit, he found our comments by doing a search ‘Mailspeed Customer Service’ over the internet, he apologised about his staff’s performance and was genuine about being sorry.

Whilst typing this update, literally, Billy has called again he explained why we experienced such poor service on the day and is sending us a £50 voucher, apologies accepted.

Last weekend I was doing some browsing on Ebay and came across a business ‘Boatropes’ who sell via ebay, the main product is basically ‘Rope’, which I am in the market to buy, so placed an order for 2 mooring warps and an anchor warp. The service and products I received from Barry Edwards was fantastic, Barry has since sent me an email with a list of his products and prices, which are very competitive.

My Iridium account has now been activated and the phone is now live, the first number I have entered was Falmouth MRCC – 01326 317575, hope I never use it!

I have had a quick play with sending a text message to the phone, sending an email to the phone and calling various mobile and land line numbers, all working well so far and I am really impressed with the Iridium phone and service, next is to setup the laptop to send and receive emails.

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