We explained what our interest was with their organisation and a brief description of what we were looking for and the intended use of the equipment.
Our first impression of the setup was very good, the factory was very clean and tidy and first contact with the company via reception was friendly, which these days is a very rare.
We were escorted to the area where the portable compressors were located and Ross then pulled a few of them of the racks to allow me to measure up the external dimensions, due to the fact that we intend to keep the compressor stored in one of the engine bays for transport and pulled out into the cockpit area for charging cylinders.
There were various models based on a similar vein, the main difference being the drive unit, petrol or electrical and how the unit was guarded. The guards made a fairly big difference in physical dimensions. We know we have limited access to the engine bay, so the main feature for us was to have the unit as compact as possible. It became quickly obvious, which compressor would be the correct choice.
Ross then showed us round the stores department, with specific interest in the area they have setup for holding spares for the compressor we were interested in. Wow, imagine a perfect row of racking, which was full of storage bins correctly labelled up and every bin contained a large number of spares. They clearly mean to look after their customers in the supply of spare parts for the equipment they sell. Every credit to them!
We were given the latest brochures and price list for spare parts and noticed that they did a stainless steel version, which was an additional £200.00. A brief discussion followed about VAT as we would effectively be exporting the equipment offshore. On proof of leaving the EU within 6 months of purchase, we would be credited with the VAT payment to our account.
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